Choosing the right plan depends on your internet usage and household needs. If you primarily use the internet for browsing and checking emails, a basic plan may suffice. For households with multiple users who stream videos, play online games, or work from home, a higher-speed plan is recommended. You can compare our plans on our website or contact our customer service team for personalized recommendations based on your usage patterns and preferences.

Yes, you can use your own router with our services. However, we recommend using the router provided by Globalnet Communications for optimal performance and seamless support. If you choose to use your own router, please ensure it is compatible with our network specifications. For assistance with setup and configuration, you can contact our customer support team.

Our free-to-use Wi-Fi router offer is available for select plans and is provided to new customers (T&C applied). After successful payment clearance, the router will be installed within 2 – 5 working days. The router remains free to use during the plan’s validity period and must be returned in good working condition upon service suspension or disconnection. Customers are responsible for taking due care of the router. Any damage to the router may result in replacement charges, as determined by Globalnet Communications. For more details, please refer to our terms and conditions.

At Globalnet Communications, we offer a variety of service plans tailored to meet your internet needs. Our plans range from basic broadband for everyday browsing to high-speed options for streaming, gaming, and more. Please note that our plans are regularly updated, and we reserve the right to modify or withdraw any plan without prior notice.

Signing up for Globalnet Communications services is easy and convenient. You can visit our website at www.globalnetindia.com and browse through our available plans. Once you select a plan that suits your needs, you can fill out the online registration form. Alternatively, you can call our customer service team, and they will guide you through the sign-up process. After your registration is complete, our team will schedule an installation appointment at your convenience.

Setting up your internet is quick and simple! Once you receive your router, follow the step-by-step guide provided in the package. Typically, this includes plugging in the device, connecting cables, and logging into the configuration page to activate your service. Need help? Our support team is available 24/7 to assist you.

If there’s a service outage, we’ll notify you via SMS/WhatsApp or email with updates on the resolution timeline. Our technical team works around the clock to resolve outages as quickly as possible, ensuring minimal disruption to your service.

Absolutely! You can upgrade your plan anytime by visiting our website and logging In to your Account or contacting customer support. The upgrade process is seamless, and your new plan will be activated within 24 hours of the request.